FAQ's | Prettii.Amazin_GlamStudio


What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@prettiiamazinglamstudio.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@prettiiamazinglamstudio.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@prettiiamazinglamstudio.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.



What is the most dramatic PA Lash?
The most dramatic PA Lash style is “Glorious” in our Extra AF Collection. We recommend these lashes for the most glamorous and bold looks. 

What is the most natural PA Lash?
The most natural PA Lash style is “Coastal” in our Low Key Collection. We recommend this lash for anyone new to wearing lashes or for an everyday look.
How do I apply PA lashes?
  1. Carefully remove first lash from lash tray.
  2. Hold the lash against your lash line to measure the length of your eye. 
  3. Trim the lash strip where it extends from your outer corner. 
  4. Curl your eyelashes.
  5. Apply lash adhesive along the lash band and allow glue to sit for about 40 seconds or until glue becomes tacky.
  6. Use tweezers, eyelash applicator or hands to place lashes as close to your natural lash line as possible, start from center, then inner and outer side.
  7. Apply mascara (optional) and/or apply liner to fill in any gaps.
For information on how to best apply your PA Lashes please visit our Lash Care page here.

How do I care for my PA Lashes?
For information on how to apply, remove or care for your lashes check out our Lash Care page here.

How do I remove my PA Lashes?
For information on how to apply, remove or care for your lashes check out our Lash Care page here.

Do PA Lashes come with glue?
PA Lashes does not come with lash adhesive. You can use any temporary lash adhesive to apply your lashes, however, we do sell eyelash adhesive separately. Please visit our PA Lash Adhesive to your cart.
How many times can you reuse a pair of PA Lashes?
PA Lashes are individually handcrafted and made to last through multiple wears. General use will yield 25+ uses on average for our Mink Lashes and 15+ for our Faux Mink Lashes. Well maintained lashes will yield 20+ uses.
  • TIP: Whenever you removing your eyelashes, remember to
  1. gently remove the glue from your false lashes with makeup remover
  2. Store them back in their tray to maintain their natural shape.

What is the best way to remove for the lash adhesive?

Waterproof makeup removers or makeup removers with an oil base are the best way to remove excess lash adhesive from your eyelids.

Can I get my PA lashes wet?

Prettii.Amazin Lashes are handmade out of 100% Real Mink or Faux Mink blend. With mink lashes, once it gets wet, it is hard for it to maintain its curl and shape. For our faux mink lashes, some may withstand water however we do NOT recommend our lashes being fully submersed.

Will the false eyelashes harm my natural eyelashes?
No. When false eyelashes are
  1. applied correctly with the proper adhesive and
  2. removed safely and gently, there is no harm done to your own lashes.
In fact, lashes have shown to become healthier from wearing false eyelashes because it replaces the need to wear mascara or curl your eyelashes.